Thank you for your patience.
AEP Texas continues to prepare for Tropical Storm Bertha as the storm moves toward the Texas Gulf Coast. More than 1,000 responders across the company’s coastal service territory are monitoring conditions, securing resources and positioning equipment to support a safe, coordinated and effic... Read more
Hurricane season is June 1 – November 30. The time to prepare is now. Have a plan to safely respond when a storm approaches.
Hurricane tips
Want to know the status of your meter installation? Let's show you how to follow your order process from start to finish.
We've compiled answers to our most frequently asked questions.
See how we're working with you to deliver brighter futures for our communities.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 877-373-4858.
Please login to manage your account.