Builders & Contractors

Meter Installation & Connection

AEP Texas is responsible for installing and connecting meters in our service territory. There are three types of installations and connections. For instructions on how to request this service, please choose the option that meets your needs:

• Applying for temporary or new permanent meter installation
• Track Meter Install Order Status
• Connecting to an existing meter
• Meter & Service Guide
• Meter main/combinations - manufacturers and specifications.
• Multi-gang meter sockets - manufacturers and specifications for multi-gang socket and breaker combinations.
• Meter pedestals - manufacturers and specifications.
• DG Metering – Customer Application Form
• Customer Owned Meter Socket Specifications
• Current transformer enclosures
• Three Phase Transformer Underground Business Service Specifications
• Residential Underground Service Lateral Specifications
• Permits and Inspections Requirements

Applying for temporary or new permanent meter installation

Step One. You will need to apply for a new Electric Service ID number “ESI ID’.” You can apply online or call AEP Texas at 1-877-373-4858.

It is critical that an accurate address, contact name and phone number be provided. A nearby meter number can aid this process. If distribution lines are not available, ask to have a service technician meet with you on site.

Step Two. Next, call a Retail Electric Provider (REP) of your choice and request a meter installation for Temporary Service. You should request the install date to coincide with the completion date of the city or county electrical inspection. Remember to provide your ESI ID number, correct address, city and zip coder.

Step Three. AEP will schedule the work to be performed after receiving an order from the REP and receiving an electrical permit. We will make every effort to perform the work within 6 business days of the requested date. If distribution lines are not available, ask to have a service technician meet with you on site.

Step Four. Once an order is created with AEP Texas, you can track new meter installations using our meter install order tracking system.

Track Meter Install Order

Connecting to an existing meter

Step One. You will need to select a Retail Electric Provider (REP) of your choice and request connection for an existing meter. Remember to provide your ESI ID number, correct address, city and zip code. You can obtain the ESI ID number by calling AEP Texas and providing the correct address where you are requesting a connection of service.

Step Two. AEP will schedule the work to be performed after receiving an order from your REP and receiving the electrical permit. We will make every effort to perform the work by the requested date.