Thank you for your patience.
AEP Texas crews are making great strides in reducing the number of outages resulting from Hurricane Hanna. We have brought in additional crews from other parts of Texas and neighboring states. This was a Category 1 Hurricane that left approximately 200,000 customers without power. We know any extend outage can be frustrating, and we deeply appreciate your patience and support during the restoration process. Our efforts will continue until all customers who can take electric service are restored.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 877.373.4858.
Please login to manage your account.