News Releases

See also: AEP corporate news releases

  • 9/9/2017
    AEP Texas crews are nearing the final stages of the restoration effort following Hurricane Harvey, the most severe storm to hit the AEP Texas service territory in 44 years. Over 96 percent of customers left without power as a result of the storm have had their service restored. For some customers, repairs to their home or business damaged by Hurricane Harvey may take an extended amount of time, and they are not able to have power reconnected at this time.
  • 9/8/2017
    On Friday, AEP Texas crews continued to restore power to customers still without electric service as a result of Hurricane Harvey. As of 4 p.m. on Friday, crews have restored service to approximately 203,400 of the 220,000 customers left without power at the peak of outages.
  • 9/7/2017
    On Thursday, AEP Texas crews continued to restore power to customers still without electric service as a result of Hurricane Harvey. As of 6 p.m. on Thursday, crews have restored service to approximately 196,200 of the 220,000 customers left without power at the peak of outages.
  • 9/7/2017
    AEP Texas crews worked through Wednesday evening and continue to restore power to customers still without electric service as a result of Hurricane Harvey. As of 7 a.m. on Thursday, crews have restored service to almost 90% of the 220,000 customers left without power at the peak of outages.
  • 9/6/2017
    AEP Texas crews continue their efforts to restore power in the aftermath of Hurricane Harvey. The bulk of the remaining outages are concentrated in the most devastated areas around Aransas Pass, Rockport, Victoria and Refugio. Crews also continue to work in other areas throughout the Coastal Bend where there are outages affecting small groups of customers or individuals. As of 5 p.m. on Wednesday, AEP Texas crews have restored power to 188,500 customers throughout the Coastal Bend area.
  • 9/6/2017
    AEP Texas crews continue their efforts to restore power in the aftermath of Hurricane Harvey. While most of the restoration crews are working in the Aransas Pass, Rockport, Victoria and Refugio areas, crews also continue to work in other areas throughout the Coastal Bend where there are outages affecting small groups of customers or individuals.
  • 9/5/2017
    AEP Texas is deeply saddened by the untimely passing of a lineman working on the restoration efforts. Our collective hearts go out to his family. Please keep them in your thoughts and prayers.

    As of 6:30 p.m. on Tuesday, crews have restored power to 186,750 customers throughout the Coastal Bend area.
  • 9/5/2017
    AEP Texas worked through the night to restore power in the Aransas Pass, Rockport, Victoria and Port Lavaca/Refugio areas, which were most devastated by Hurricane Harvey. Those efforts will continue as crews work to energize two substations and transmission service to the area, actions expected to result in restoration to large groups of customers.
  • 9/5/2017
    AEP Texas has confirmed that a lineman working for T&D Solutions was fatally injured earlier today while working in Bloomington on the Hurricane Harvey restoration effort. The family has been notified, and details about the accident are under investigation.
  • 9/4/2017
    The majority of AEP Texas restoration crews are now working in the Aransas Pass to Rockport area, Victoria and Port Lavaca/Refugio areas. As of 4:30 p.m. on Monday, AEP Texas crews have restored electric service to 182,200 of the 220,000 customers who lost power as a result of Hurricane Harvey.
  • 9/4/2017
    AEP Texas thanks the thousands of other utilities and contractors providing crucial support during the current Hurricane Harvey Restoration effort.
  • 9/3/2017
    Restoration of electric service by AEP Texas crews continued Sunday afternoon in the aftermath of Hurricane Harvey. Of the approximately 5,600 total personnel involved in the restoration effort, over 1,000 workers are now working in the Aransas Pass and Port Aransas areas.
  • 9/3/2017
    AEP Texas continues its efforts to restore electric service in the Coastal Bend area. The damage inflicted by Hurricane Harvey has required thousands of personnel to be brought in to the area to assist, and the number of workers involved in the restoration effort now stands at approximately 5,300.
  • 9/2/2017
    AEP Texas crews continue to make progress in restoring electric service to customers left without power by Hurricane Harvey. Crews will continue to work to restore power to all remaining customers without electricity.
  • 9/2/2017
    As of 7:30 a.m. on Saturday, AEP Texas crews have restored electric service to 167,800 of the 220,000 customers who lost power as a result of Hurricane Harvey. In Corpus Christi, crews have restored power to approximately 101,000 customers. By early Friday evening, crews had achieved the 95 percent reduction level for Corpus Christi. They continue to restore power to remaining customers.
  • 9/1/2017
    AEP Texas crews continue to work tirelessly to restore power to customers who remain without electricity after Hurricane Harvey, a Category 4 storm, made landfall last Friday near Rockport.
  • 9/1/2017
    AEP Texas crews are working to repair or replace over 3,100 distribution poles knocked down by Hurricane Harvey, the largest hurricane to hit the company's service territory in 44 years. Crews also are repairing or replacing 300 transmission structures knocked down and 200 transmission structures damaged by the storm.
  • 8/31/2017
    As of Thursday at 9 p.m., AEP Texas has restored power to 144,100 customers of those left without electric service as a result of Hurricane Harvey. In Corpus Christi, crews have restored power to 90,950 customers.
  • 8/31/2017
    As of Thursday at 5 p.m., AEP Texas has restored power to 138,000 customer or over two-thirds of those left without electric service as a result of Hurricane Harvey. In Corpus Christi, crews have restored power to 86,450 customers.
  • 8/31/2017
    AEP Texas has restored power to approximately two-thirds of the customers left without power as a result of Hurricane Harvey.
  • 8/30/2017
    At 9 p.m. Wednesday, approximately 94,000 customers in the Coastal Bend remain without power after Hurricane Harvey, compared the peak number of 220,000 customers left without power Saturday after the storm made landfall.
  • 8/30/2017
    Approximately 107,000 customers in the Coastal Bend remain without power as of 5:30 p.m. Wednesday after Hurricane Harvey made landfall Friday night near Rockport. That number compares with 220,000 consumers left without power at the peak of outages, which happened at 2 p.m. Saturday.
  • 8/29/2017
    AEP Texas reports that approximately 116,000 customers in the Coastal Bend area remained without power as of 9 p.m. on Tuesday as a result of Hurricane Harvey. That number compares with the 220,000 consumers left without power at the peak of the outages, which occurred at 2 p.m. on Saturday.
  • 8/29/2017
    AEP Texas reports that approximately 133,600 customers in the Coastal Bend area remained without power as of noon on Tuesday as a result of Hurricane Harvey. That number compares with the 220,000 consumers left without power at the peak of outages, which occurred at 2 p.m. on Saturday.
  • 8/28/2017
    AEP Texas has requested an additional 1,000 personnel over and above the 3,600 already committed to the restoration of power in the Coastal Bend in the aftermath of Hurricane Harvey.
  • 8/28/2017
    As of 11 a.m. on Monday, AEP Texas crews had reduced the number of outages resulting from Hurricane Harvey to approximately 150,500. That number compares with 220,000 consumers left without power at the peak of outages, which occurred at 2 p.m. on Saturday.
  • 8/27/2017
    AEP Texas crews had reduced the number of outages resulting from Hurricane Harvey to 160,000 as of 8 p.m. on Sunday. That number compares with the 220,000 left without power at the peak of the outages, which occurred at 2 p.m. on Saturday.
  • 8/27/2017
    AEP Texas projects that by Wednesday at 10 p.m. crews will have restored power to 95 percent of the customers within the City of Corpus Christi, as well as the Sinton area.
  • 8/27/2017
    As of 11 a.m. on Sunday, approximately 190,000 customers did not have electric service in Corpus Christi and the surrounding Coastal Bend area as a result of Hurricane Harvey. That number compares to the 220,000 consumers left without power at the peak of the outages, which occurred at 2 p.m. on Saturday.
  • 8/26/2017
    On Saturday afternoon, AEP Texas crews began assessing the extent of damage inflicted on the company's electric system by Hurricane Harvey. Crews also began restoration activities in the Corpus Christi area.
  • 8/26/2017
    AEP Texas crews continue to arrive at staging areas in anticipation of commencement of the first steps in the restoration process in aftermath of Hurricane Harvey, which made landfall near Rockport around 10 p.m. on Friday. As of 9 a.m. on Saturday, approximately 200,000 customers were without power in Corpus Christi and surrounding areas.
  • 8/26/2017
    The AEP Texas outage map has resolved the issues with the outage map. The map has resumed posting real-time information regarding current outages.
  • 8/26/2017
    AEP Texas estimates that as of 1 a.m. on Saturday, approximately 162,000 consumers in Corpus Christi and surrounding areas were without power.
  • 8/26/2017
    The real-time AEP Texas outage map is currently being updated. The total number of outages shown in the upper left-hand corner does not match the actual total number of outages. We are working to correct the situation.
  • 8/25/2017
    AEP Texas indicates that approximately 2,000 personnel have either arrived or shortly will arrive at locations to safely wait out Hurricane Harvey and then begin the restoration process. These personnel include distribution and transmission line crews, forestry teams and support staff. The 2,000 additional personnel are in addition to 300 restoration personnel normally assigned to the area.
  • 8/24/2017
    AEP Texas has activated its Incident Command Structure (ICS) as Tropical Storm Harvey approaches the south Texas coast and develops into a hurricane.
  • 8/23/2017
    As Tropical Depression Harvey approaches the Texas Gulf Coast, electric customers on life support systems are reminded to make arrangements now in case of a prolonged power outage.
  • 7/25/2017
    AEP Texas recently broke ground on a new state-of-the-art service center, which will be located at 6024 Crosstown State Hwy. 286. The facility will position the company for the continued growth in the area and will replace two current company facilities in Corpus Christi.
  • 6/25/2017
    As of 9 p.m. on Sunday, approximately 275 customers in San Angelo and surrounding areas remained without power as compared with the 15,500 left without power at the peak of the Friday night storm. Final restoration activities will continue until power has been restored to everyone impacted by the storm.
  • 6/25/2017
    As of 9:30 a.m. on Sunday, approximately 650 customers in San Angelo and surrounding areas remained without power. This means that power has been restored to over 95 percent of the 15,500 customers who lost service during the Friday evening storm.
  • 6/24/2017
    AEP Texas crews made significant progress on Saturday in restoring electric service in the San Angelo area. As of 9:30 p.m. on Saturday, 1,400 customers remained without power as compared to the 15,500 who lost power during the peak of the Friday night storm around 9 p.m.
  • 6/24/2017
    AEP Texas estimates that by 10 p.m. on Sunday, crews will have restored power to 95 percent of the customers in the San Angelo area who lost power during the Friday evening storm. Service restoration for many customers is anticipated much sooner.
  • 6/24/2017
    As of 11 a.m. on Saturday, AEP Texas crews had reduced the number of outages in San Angelo and surrounding areas to approximately 4,300, as compared with the approximately 15,500 without power around 9 p.m. on Friday.
  • 6/14/2017
    AEP Texas recently conducted formal ground breaking ceremonies for two new service center facilities to be built in San Benito and Los Fresnos. Both facilities represent a combined investment of more than $35 million into the local economies.
  • 5/29/2017
    AEP Texas crews have now restored electricity to 95% of the 16,000 customers in the Corpus Christi area who were left without power just after 5 a.m. Monday when severe weather moved through the Coastal Bend.
  • 5/29/2017
    AEP Texas crews worked throughout the night to restore power to customers in the Corpus Christi area after a severe thunder and lightning storm with heavy winds left approximately 16,000 customers without power just after 5 a.m. Monday.
  • 5/24/2017
    AEP Texas crews reduced the number of outages resulting from the Tuesday storm to the 95 percent level on Wednesday afternoon as compared to the approximately 29,000 customers lefft without power in the Beeville, Aransas Pass and Sinton areas just after 11 p.m.
  • 5/24/2017
    AEP Texas crews continue to reduce the number of customer outages in the Beeville, Aransas Pass and Sinton areas after Tuesday's storm left approximately 29,000 customers without power just after 11 p.m. As of 10:30 a.m., the remaining number of outages resulting from the storm had dropped to approximately 1,600.
  • 5/24/2017
    AEP Texas crews worked throughout the night to restore power to customers in the Beeville, Aransas Pass and Sinton areas after a strong line of thunderstorms and extremely heavy winds left approximately 29,000 customers without power just after 11 p.m. Tuesday night. As of 6 a.m. Wednesday morning, the number of remaining outages totaled approximately 2,340.
  • 5/23/2017
    By 11:15 Monday night, AEP Texas crews had restored power to all but 300 Laredo residents of the 13,000 left without service as a result of Sunday's thunderstorm.
  • 5/22/2017
    As of 3 p.m. on Monday, approximately 5,500 Laredo residents remained without power in the aftermath of Sunday's thunderstorm, which left 13,000 customers without power during the storm's peak at 5 p.m. that day. AEP Texas crews anticipate restoring power to all but about 1,000 residents by 9 p.m. Monday night.
  • 5/22/2017
    As of 5 a.m. on Monday, AEP Texas crews had reduced the number of customers without power in Laredo to approximately 7,400 as compared with the approximately 13,000 left without power when the thunderstorm swept through the area around 5 p.m. on Sunday.
  • 5/21/2017
    AEP Texas has received confirmation that a young adult male was killed in Laredo when he came into contact with enegized electrical equipment downed by the storm that swept through the area late this afternoon.
  • 4/13/2017
    AEP Texas has restored power to all residents affected by thunderstorms and heavy winds that moved through the Corpus Christi area around 7:30 Tuesday evening leaving approximately 7,400 customers without power.
  • 4/12/2017
    AEP Texas crews remain working to restore power to small pockets of customers in the Corpus Christi area after severe weather Tuesday night left more than 7,400 customers without power.
  • 4/12/2017
    AEP Texas crews worked throughout the night to restore power to customers in the Corpus Christi area after a strong line of thunder storms and extremely heavy winds left more than 7,400 customers without power just after 7:30 p.m. Tuesday night.
  • 2/20/2017
    As of 2:30 p.m. today the number of Laredo area residents still without power totaled approximately 415. This number compares with the approximately 21,600 customers at one point following the storm that rolled through the Laredo area around 8:30 p.m. on Sunday night. By midnight, that number had been reduced to 14,640. As of 8:30 a.m. this morning, the number of customers without power had decreased to approximately 2,700.
    AEP Texas will continue to restore power to the customers still without power. Restoration of service to customers in some parts of Laredo could take until 11:30 p.m. this evening. The reason is that many of the outages, particularly in the Del Mar and other areas involve downed power lines in areas where bucket trucks do not have access. This means that crews have to resort to climbing poles in order to make repairs. There also has been an extensive amount of tree limbs and branches that have to be removed as a result of the storm.
    Restoration of service to customers outside of Laredo is anticipated to be complete by around 4:30 p.m., if not sooner.
    Customers can monitor progress on the AEP Texas outage map at http://outagemap.aeptexas.com.s3.amazonaws.com/external/default.html. Customers also can sign up for outage alerts to receive updates on outages.
  • 2/20/2017
    AEP Texas crews continue efforts to restore electric service in the aftermath of the storm that rolled through the Laredo area around 8:30 p.m. on Sunday night. At one point, approximately 21,600 customers lost power. By midnight, that number had been reduced to 14,640. As of 8:30 a.m. this morning, the number of customers without power had decreased to approximately 2,700.
    AEP Texas estimates that electric service will be restored to most of those customers still without power by this afternoon, if not sooner. In some cases, utility poles and power lines knocked down by high winds will have to be repaired or replaced. In other cases, many circuit breakers tripped by extensive lightening will have to be reset.
    AEP Texas will post more information regarding the restoration effort as it becomes known. In the meantime, customers can monitor progress on the AEP Texas outage map at http://outagemap.aeptexas.com.s3.amazonaws.com/external/default.html. Customers also can sign up for outage alerts to receive updates on outages.
  • 1/24/2017
    AEP Texas has selected the City of San Benito as the site of its new service center that will serve the east end of the company's Rio Grande Valley District.
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