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Heating and cooling degree days are indicators of how much energy a typical household or building will use for space heating or cooling. The more heating degree days you have, the more energy it will take to heat the inside of the home or building. The more cooling degree days you have, the more energy it will take to cool the inside of the home or building.
To download the data to your system, choose "save as" from your browser, creating a file on one of your own drives (be sure to name it with an "HTM" extension). Using Microsoft Excel, you can open your HTM file as a spreadsheet, delete any rows or columns you do not need, and perform further manipulations of the data.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 877.373.4858.
System Maintenance Many online functions, like login and outage reporting, won't be available from 10:00 PM - 10:10 PM ET on Saturday, 9/7.
If you have an urgent issue, please call our Customer Operations Center at 877.373.4858.